Frequently Asked Questions

  1. What is the purpose of this Notice?
  2. What does it mean if I received an email or postcard about this Settlement?
  3. What is this class action lawsuit about?
  4. Why is there a Settlement?
  5. How do I know if I am part of the Settlement Class?
  6. Do I have lawyers in this case?
  7. How will Class Counsel be paid?
  8. What does the Settlement provide?
  9. How much will my payment be?
  10. What am I giving up to stay in the Settlement Class?
  11. How can I get a payment?
  12. When would I receive a Settlement payment?
  13. How can I get out of the Settlement?
  14. If I do not exclude myself, can I sue IKEA for the same thing?
  15. If I exclude myself, can I get a benefit from this Settlement?
  16. How do I tell the Court that I do not think the Settlement is fair?
  17. What is the difference between objecting and excluding yourself?
  18. What happens if I do nothing at all?
  19. When and where will the Court decide whether to approve the Settlement?
  20. Do I have to come to the hearing?
  21. May I speak at the hearing?
  22. How do I get more information?
  1. What is the purpose of this Notice?

    The purpose of the Notice is to inform you that a proposed Settlement has been reached in the class action lawsuit entitled Richardson, et al. v. Ikea North America Services, LLC, et al. Because your rights will be affected by this Settlement, it is extremely important that you read the Notice carefully. The Notice summarizes the Settlement and your rights under it.

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  2. What does it mean if I received an email or postcard about this Settlement?

    If you received an email or postcard describing this Settlement, it is because records of IKEA indicate that you may be a member of the Settlement Class in this action. You are a member of the Settlement Class if an IKEA retail location located in the United States provided a point-of-sale receipt to you for a credit card or debit card transaction that contained more than the last five digits of the card number at any time between October 18, 2017 and December 31, 2019.

    The Claims Administrator will check the written information you provide on the Claim Form against transaction data of IKEA. If the information does not match, you will not be a Settlement Class Member and are not entitled to any relief.

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  3. What is this class action lawsuit about?

    In a class action, one or more people called Class Representatives (here, Plaintiffs Willard D. Richardson and Jamie Yeomans) sue on behalf of people who allegedly have similar claims. This group is called a Class and the persons included are called Class Members. One court resolves the issues for all of the Class Members, except for those who exclude themselves from the Class.

    Here, Plaintiffs allege IKEA willfully violated FACTA by printing point-of-sale receipts for credit card and debit card transactions at its retail locations that displayed more than the last five digits of the card number in violation of FACTA. IKEA denies these allegations and denies any wrongdoing. The Court has conditionally certified a class action for settlement purposes only.

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  4. Why is there a Settlement?

    The Court did not decide in favor of Plaintiffs or IKEA. Instead, both sides agreed to this Settlement. That way, they avoid the risk and cost of a trial, and the Settlement Class Members will receive compensation. Plaintiffs and Class Counsel think the Settlement is best for all Settlement Class Members.

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  5. How do I know if I am part of the Settlement Class?

    The Court has certified this case as a class action for settlement purposes only. The Settlement Class is defined as:

    All persons in the United States who, between October 18, 2017 and December 31, 2019 engaged in one or more transactions using a debit card or credit card at any Ikea retail store within the United States, and was thereupon provided an electronically printed receipt displaying the first six (6) and the last four (4) digits of the credit or debit card number used in connection with such transaction(s).

    “Settlement Class Member” is defined as any person in the Settlement Class who is not validly excluded from the Settlement Class.

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  6. Do I have lawyers in this case?

    The Court has appointed lawyers from the law firms of Keogh Law, Ltd., Scott D. Owens, P.A., and Lexicon Law, PC as Class Counsel to represent you and the other persons in the Settlement Class. You will not be personally charged by these lawyers.

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  7. How will Class Counsel be paid?

    Class Counsel will ask the Court to approve payment of up to 40% of the $24,250,000.00 Settlement Fund, which is $9,700,000.00, to them for attorneys’ fees plus reasonable expenses. Class Counsel also will ask the Court to approve payments of up to $10,000.00 each, to Plaintiffs Willard D. Richardson and Jamie Yeomans for their service as Class Representatives. The Court may award less than these amounts.

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  8. What does the Settlement provide?

    Settlement Fund. IKEA will pay $24,250,000.00 into a fund (the “Settlement Fund”), which will cover: (1) payments to Settlement Class Members who submit timely and valid Claim Forms; (2) an award of attorneys’ fees to Class Counsel; (3) Class Counsel’s reasonable expenses; (4) an Incentive Payment to both of the Plaintiffs, as approved by the Court; and (5) the costs of notice and administration of the Settlement.

    Payments. All Settlement Class Members are eligible to submit a Claim Form and receive a payment. To submit a Claim Form, follow the procedures described under Question 11 below.

    No Portion of the Settlement Fund Will Return to IKEA. All money in the Settlement Fund beyond the funds the Court authorizes to be paid for the costs of notice and administration of the Settlement, attorneys’ fees and expenses to Class Counsel and any incentive awards to Plaintiffs, will be divided and paid pro rata to the Settlement Class Members who submitted valid and timely Claim Forms. All unclaimed funds shall be paid via a Second Distribution to those Settlement Class Members who cashed their checks. Only after a Second Distribution or if a Second Distribution is not feasible, will unclaimed funds be paid, as a cy pres award on behalf of the Class, to the Chicago Bar Foundation, which supports numerous Illinois legal aid organizations. No portion of the Settlement Fund will return to IKEA.

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  9. How much will my payment be?

    Your share of the Settlement Fund will depend on the number of valid Claim Forms that Settlement Class Members submit. Each Settlement Class Member who submits a valid Claim Form will be entitled to receive compensation that will be distributed on a pro rata basis. The final payment amount will depend on the total number of valid and timely claims submitted by Settlement Class Members, but Plaintiffs estimate between $30.00 to $60.00, based on a 10%-5% claim rate.

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  10. What am I giving up to stay in the Settlement Class?

    Unless you exclude yourself from the Settlement, you will be part of the Settlement Class and will be bound by the terms of the Settlement. This means that if the Settlement is approved, you cannot pursue or continue to pursue any Released Claim against IKEA or any other Defendant Releasee, whether on your own or as part of any other lawsuit, as explained in the Settlement Agreement. It also means that all of the Court’s orders will apply to you and legally bind you. Unless you exclude yourself from the Settlement, you will agree to release IKEA and any other Defendant Releasee, as defined in the Settlement Agreement, from any and all claims that were or could be asserted in the litigation and all claims that relate to or arise from printing too much information on any receipts from an IKEA retail location during the Settlement Class period.

    If you have any questions about the Release or what it means, you can speak to Class Counsel, listed under Question 6, for free, or you can, at your own expense, talk to your own lawyer. The Release does not apply to persons in the Settlement Class who timely exclude themselves.

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  11. How can I get a payment?

    To receive a payment, you must submit a Claim Form. If you have a Class ID number, Claim Forms may be submitted by mail to Richardson v. IKEA Claims Administrator, P.O. Box 6175, Novato, CA 94948-6175 or through the File Claim tab of this website or by calling 1-855-958-6213.

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  12. When would I receive a Settlement payment?

    The Court has scheduled a hearing on July 28, 2023 at 10:30 a.m. to decide whether to approve the Settlement. If the Court approves the Settlement, after that, there may be appeals. It is always uncertain whether these appeals can be resolved, and resolving them can take time, perhaps more than a year. Updated information will be posted on this Settlement Website. Please be patient.

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  13. How can I get out of the Settlement?

    If you want to keep the right to pursue or continue to pursue any Released Claim against IKEA or any Defendant Releasee, as defined in the Settlement Agreement, then you must take steps to get out of the Settlement Class. This is called excluding yourself from, or opting out of, the Settlement Class.

    To exclude yourself from the Settlement, you must send an exclusion request to the Claims Administrator. To be valid, a member of the Settlement Class who wishes to be excluded from the Settlement Class shall mail a written notice of exclusion to the Claims Administrator, so that it is postmarked no later than May 4, 2023 (the “Opt-Out and Objection Deadline”), and shall clearly provide the following in the written notice of exclusion: (a) the case name and number; (b) the name, address, and telephone number of the Settlement Class Member; (c) the personal signature of the Settlement Class Member requesting exclusion; and (d) a statement that indicates a desire to be excluded from the Settlement Class in the Litigation, such as “I hereby request that I be excluded from the proposed Settlement Class in Richardson, et al. v. Ikea North America Services, LLC, et al.” No request for exclusion will be valid unless all of the information described above is included. No person in the Settlement Class, or any person acting on behalf of or in concert or participation with that person in the Settlement Class, may exclude any other person in the Settlement Class from the Settlement Class.

    To be valid, you must mail your exclusion request postmarked no later than May 4, 2023 to the Claims Administrator at Richardson v. IKEA Claims Administrator, P.O. Box 6175, Novato, CA 94948-6175.

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  14. If I do not exclude myself, can I sue IKEA for the same thing?

    No. If you do not exclude yourself, you give up any right to pursue (or continue to pursue) any Released Claims against IKEA or any Defendant Releasee.

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  15. If I exclude myself, can I get a benefit from this Settlement?

    No. If you ask to be excluded, you will not be able to submit a Claim Form for a Settlement payment and you cannot object to the Settlement.

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  16. How do I tell the Court that I do not think the Settlement is fair?

    If you are in the Settlement Class, you can object to the Settlement or any part of the Settlement that you think the Court should reject, and the Court will consider your views. If you do not provide a written objection in the manner described below, you shall be deemed to have waived any objection and shall forever be foreclosed from making any objection to the fairness, reasonableness, or adequacy of the Settlement or the award of any attorneys’ fees and expenses or Incentive Payments.

    To be valid, the objection must be received by the Opt-Out and Objection Deadline (by May 4, 2023), and include: (a) the case name and number; (b) the name, address, and telephone number of the objecting Settlement Class Member and, if represented by counsel, of his or her counsel; (c) a description of the specific basis for each objection raised; (d) a statement of whether he or she intends to appear at the Final Approval Hearing, either with or without counsel; (e) any documentation in support of such objection; and (f) the date and location of the purchase for which the Settlement Class Member received a receipt containing more than the last 5 digits of their card number.

    Any Settlement Class Member who fails to object to the Settlement in the manner described above shall be deemed to have waived any such objection, shall not be permitted to object to any terms or approval of the Settlement at the Final Approval Hearing, and shall be foreclosed from seeking any review of the Settlement or the terms of the Settlement Agreement by appeal or other means.

    To be considered, you must file your objections with the Court. Your objections must also be mailed to the addresses below and postmarked or received no later than May 4, 2023.

    For Plaintiffs:
    Scott D. Owens
    Scott D. Owens, P.A.
    2750 N 29th Ave., Suite 209A
    Hollywood, FL 33020

    For IKEA:
    Claudia D. McCarron
    Mullen Coughlin, LLC
    426 W. Lancaster Ave.,
    Suite 200 Devon, PA 19333

    Even if you timely and properly object, to obtain a benefit from this Settlement, you must submit a Claim Form. If you object but fail to submit a Claim Form, you will not receive any monetary award.

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  17. What is the difference between objecting and excluding yourself?

    Objecting is telling the Court that you oppose something about the Settlement. You can object only if you stay in the Settlement Class. Excluding yourself means that you do not want to be part of the Settlement Class. If you exclude yourself, you have no basis to object because the case no longer affects you.

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  18. What happens if I do nothing at all?

    If you do nothing, you will not receive any monetary award, but you will give up your rights to pursue or continue to pursue Released Claims against IKEA or any other Defendant Releasee. For information relating to what rights you are giving up, see Question 10.

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  19. When and where will the Court decide whether to approve the Settlement?

    The Court will hold a Final Approval Hearing at 10:30 a.m. on July 28, 2023 at Richard J. Daley Center, 50 W. Washington St, Chicago, IL 60602, in Room 2408. At this hearing, the Court will consider whether the Settlement is fair, reasonable and adequate. If there are valid objections that comply with the requirements in Question 16 above, the Court will also consider them and will listen to people who have asked to speak at the hearing. The Court may also decide how much to pay to Class Counsel and Plaintiffs.

    The Final Approval Hearing may be moved to a different date or time without additional notice, so it is a good idea to check this Settlement Website for updates.

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  20. Do I have to come to the hearing?

    No. Class Counsel will appear on behalf of the Settlement Class. But you are welcome to come, or have your own lawyer appear, at your own expense.

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  21. May I speak at the hearing?

    You may ask the Court for permission to speak at the Final Approval Hearing, but only in connection with an objection that you have timely submitted to the Court according to the procedure set forth in Question 16 above. To speak at the Final Approval Hearing, you must also file a document with the Court stating your intention to appear. For this document to be considered, it must include your name, address, telephone number and your signature. The document must be filed with the Court no later than May 4, 2023. You cannot speak at the hearing if you exclude yourself from the Settlement.

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  22. How do I get more information?

    The Notice is only a summary of the proposed Settlement. You can get a complete copy of the Settlement Agreement under the Case Documents tab of this website, or you can write to Richardson v. IKEA Claims Administrator, P.O. Box 6175, Novato, CA 94948-6175 or call the Toll-Free Settlement Hotline, 1-855-958-6213. You can also call Class Counsel with any questions at (954) 589-0588.

    DO NOT CALL OR WRITE TO THE COURT, THE CLERK OF THE COURT, IKEA, OR COUNSEL FOR IKEA ABOUT THE SETTLEMENT. ALSO, TELEPHONE REPRESENTATIVES WHO ANSWER CALLS MADE TO THE TOLL-FREE NUMBER ARE NOT AUTHORIZED TO CHANGE THE TERMS OF THE SETTLEMENT OR THIS NOTICE.

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